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Automated Attendant

bahman.tajkarimi
Level 1
Level 1

‎10-28-2006 09:29 AM - edited ‎03-13-2019 03:34 PM

Hello Guys,

I need to configure an Automated Attendant for our main number but have no idea how to do it. Could you please hlep?

Thanks,

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dgahm
Level 8
Level 8

‎10-28-2006 10:29 AM

If you have Unity you can use a CTI route point and a call handler.

The other choice is CRA as follows:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f3a96.html

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