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Business Edition 3000 AutoAttendant with VM Box

efrazee
Beginner
Beginner

Hello,

I am attempting to configure an auto attendant in BE3000 verion 8.6.4 I would like to create a caler input option so that pressing 1 leaves a message.  I have configured a user for option 1 but cannot find a way to make to transfer direct to that VM box. It rings the line first.  Is there a way to configure the AA to take a VM?

Thanks

3 REPLIES 3

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi there,

I'm not sure about BE3000, but in standard Unity Connection

this routing to DN ring or greeting is controlled on the

individual user page under Edit> Transfer Rules;

Transfer Action
Transfer Calls To:

Cheers!

Rob

"Talk about a dream
Try to make it real" 

- Springsteen

Thanks Rob. I appreciate you taking the time to respond. However this BE3000 box is a completely different beast. You would think something this simple would be easily accomplished but from what I can tell its not possible. Any BE3000 guru's that you could hit up on this one?

Thanks

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi there,

No worries my friend

Maybe you could post this query over in the BE3k sub forum;;

https://supportforums.cisco.com/community/netpro/small-business/voiceandconferencing/be3000

There must be some great peeps there who can give you a hand.

Cheers!

Rob

"Talk about a dream
Try to make it real" 

- Springsteen

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