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call forwarding parameter

melvin.fong
Level 1
Level 1

‎06-20-2003 11:16 AM - edited ‎03-13-2019 12:26 AM

I need to change the parameter for call forwarding from 4 rings to 5 rings, but have not been able to find where I can change it. I am probably not using the right terminology. I need to change the number of rings a call has before going to voice mail or to a covering extension.

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munatara
Cisco Employee
Cisco Employee

‎06-20-2003 01:03 PM

Melvin,

In the CallManager Service Parameter, 'Forward NoAnswer Timer' is the one that controls it. The default value is 12sec before forwarding kicks in. You can try reducing this value.

Muhilan

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