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CCM 3.1, IP Phone 7940, H323 with 3660 routers. Planning to upgrade to CCM 3.3 soon.I have a user who is getting calls that should go to the attendant. He would like a way to automatically send callers from the outside to the attendant and allow ca...

csteinman by Level 1
  • 377 Views
  • 4 replies
  • 0 Helpful votes

Resolved! Long Distance Code

I wonder if anyone has run into this issue. I have a PRI that is up and working fine, except for the long distance. The long distance provider should be providing a tone to allow the user to enter a pin number or access code to complete the call, but...

kgroves42 by Level 3
  • 361 Views
  • 2 replies
  • 0 Helpful votes

I'm on CCM 3.3(2) and have 7910 phone load P004030300202. When I disconnect a working 7960 and connect a new 7912 I get the following error: Registration Rejected. I have Auto Registration setup and working. First phone I hook connect is a 7960 a...

mcnerney by Level 4
  • 812 Views
  • 5 replies
  • 0 Helpful votes

I need to change the parameter for call forwarding from 4 rings to 5 rings, but have not been able to find where I can change it. I am probably not using the right terminology. I need to change the number of rings a call has before going to voice m...

At the end of our opening greeting, after listing all the transfer options, we do a transfer to Operator. I'd like a brief delay so that the caller has a chance to respond to the "push 1 for this, 2 for that, ..." menu, but it transfers immediately...

jcarr by Level 1
  • 210 Views
  • 1 replies
  • 0 Helpful votes

This may sound stupid, but I was trying to create a menu with TTY Angel. I thought it could be used to create call handler menus like "Welcome to Micro Networks, for tech support press 1" I tried entering that in the tool, and saving the wave file. ...

dwebster by Level 1
  • 548 Views
  • 4 replies
  • 0 Helpful votes