05-04-2017 03:48 AM - edited 03-15-2019 05:38 AM
Hi All,
We encountered an issue wherein the call was being disconnected every 30 mins during conference call.
As per checking, there is a existing bug on CUBE:
CUBE: Session refresh via sip UPDATE is consumed by CUBE CSCty36625
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCty36625/?referring_site=bugquickviewclick
The current setting of SIP Session Timer under CM Service Parameter is set to 1800 by default or equivalent to 30 mins.
Here is the current config of the CUBE model 3945 under voice service voip:
=============================================
voice service voip
ip address trusted list
ipv4 X.X.X.X
ipv4 X.X.X.X
ipv4 X.X.X.X
ipv4 X.X.X.X
mode border-element
allow-connections sip to sip
no supplementary-service sip handle-replaces
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
bind media source-interface GigabitEthernet0/0
min-se 1800 session-expires 3600
session refresh
header-passing
asserted-id pai
asymmetric payload full
no silent-discard untrusted
history-info
midcall-signaling passthru
g729 annexb-all
error-code-override options-keepalive failure 500
!
=============================================
My question is, can we upgrade the IOS version of the CUBE instead of applying the command as suggested on workaround however, the current version of the IOS is not listed on the known affected release. The current IOS version of our CUBE is 15.4.3M3. What IOS version should we use to fix the issue.
Thanks
Josh
05-04-2017 10:41 AM
Using the Bug Search Tool, the version with the fix greater than 15.3 is 15.6(1)SN.
05-04-2017 06:40 PM
05-05-2017 08:39 AM
Hopefully someone from Cisco will respond here or to your case opened with them.
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