Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
We upgraded VCS's to X8.2.1 for vulnerability remediation. When I look at Status->Calls->Calls the Duration appears to be calculated using the UTC time as the start time and not the local TZ offset. When I have been connected for 7 secs the Duratio...
We've encountered twice now where a Jabber 4.4 client registered to our VCS has become hung in a dialing loop. The client dials the number which fails and our VCS returns the 401 Reserved Service forbidden-Security Exception-Call ...
We have 8710 TP servers, running 2.2(1.54), and cascading for large conferences containing CTS endpoints and standard endpoints. Content to sites within the 8710 conference is fine but when we send content from one 8710 conference to another 8710 co...
If the call is completing but the video is failing, there may be some difference in the endpoints' configuration in the CUCM. Does this happen no matter which endpoint initiates the call? You might check the SIP Profiles assigned to each device.
After Google/Bing, etc searching for 'Cisco SX20 packet capture', the Cisco Troubleshooting Guides for TC software explain how:Packet captureYou can capture the traffic from using port spanning on your switch (or use a hub), or directly from the vide...
