We upgraded VCS's to X8.2.1 for vulnerability remediation.  When I look at Status->Calls->Calls the Duration appears to be calculated using the UTC time as the start time and not the local TZ offset.  When I have been connected for 7 secs the Duratio...

                   We've encountered twice now where a Jabber 4.4 client registered to our VCS has become hung in a dialing loop.  The client dials the number which fails and our VCS returns the 401 Reserved Service forbidden-Security Exception-Call ...

Is anyone familiar with remotely accessing a TX9000 to launch a call for troubleshooting?  Procedures, issues, limitations?

Is anyone familiar with remotely accessing a TX9000 to launch a call for troubleshooting?  Procedures, issues, limitations?

We have 8710 TP servers, running 2.2(1.54), and cascading for large conferences containing CTS endpoints and standard endpoints.  Content to sites within the 8710 conference is fine but when we send content from one 8710 conference to another 8710 co...