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CallManager 4.0 Web Admin Problem

elnel
Frequent Visitor
Frequent Visitor

After updating the JTapi Application and restarting the Publisher, a message showed next to the Callmanager Version :"Cisco CallManager CDBLException Dump: [COM Error] COM Error Description = [ADO=0x80004005: [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified; [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified] [] Administration"

Checked the ODBC Settings and the current files are were linked to SQL Driver and no Database linked to *.mdb

Need help to get the Admin page going I can't configer anything through the Publisher

2 Replies 2

elnel
Frequent Visitor
Frequent Visitor

Problem Resolved, Found out that the CallManager Service for the Publisher not started and the CTI Manager Service is Hanging, as well as the Admin Username and Passwords for the cervices and the Dartabases. As soon as the changes were made with a required reboot, CCM 4.0 was up and running with all functionalities.

Aside from starting the two services, what did you have to do?

Mary Beth