Can I download & Install all windows updates on CCM, ICM & AWS?

[djshahzad]

Can I download all Windows 2K updates from microsoft web site for CCM 3.2(2c), ICM 4.6.2, & AWS?

[Eric Krieger]

For CCM it is not really supported to install Microsoft Windows Updates / Hotfixes yourself. Cisco distributes such updates in the Win-OS-Upgrades-K9.2000* packages and service releases. Look at the following URL for these updates:

http://www.cisco.com/cgi-bin/tablebuild.pl/cmva-3des

For IPCC/ICM related products see the following bulletin:

"Cisco Customer Contact Software Policy for use of Third-Party Software and Security Updates"

http://www.cisco.com/warp/partner/synchronicd/cc/pd/unco/prodlit/2444_pp.pdf