in the application log i found "AvCsGateway" is not running but i hv chkd its running infacted i hv restarted it too.it also says that AvExchangeMonitor_MC - monitoring failed initialization.I have also verified the MWI settings in call manager.Pls r...

I have Unity 3.1 & CCM 3.2 + IVR 2.2, all were working fine but since a day on IP Phones, MWI are not working but still users can receive voice mails from the system.I have checked that Can anyone guide me to resolve this problem as soon as possible ...

We want to integrate agent CTI desktop software with CA serivce desk software. Is there any solution available. Can I get any reference book in that regard?

Can I download all Windows 2K updates from microsoft web site for CCM 3.2(2c), ICM 4.6.2, & AWS?

when user enters their Employee ID, phone line suddenly disconnected?What could be the possible causes & possible solution for this?Thank you