09-17-2004 12:44 PM - edited 03-13-2019 06:23 AM
Call Manager 4.0. When I try to send the output for traces to a network drive no log file is written.
In the serviceibility trace config menu, my logging options are the following:
Enable File Trace Log Yes
Enable XML Formatted Output No
File Name F:\Trace\CCM\ccm.txt
Maximum No. of Files 250
Maximum No. of Lines per File 10000
Maximum No. of Minutes per File 1440
F: is my network drive.
Any help is appreciatted.
Thanks.
09-17-2004 11:10 PM
I am not sure this will work but it is worth a try.
Copy the entire C:\Program Files\Cisco\Trace folder structure from the CCM to the network share you have set up. (Cisco uses a .bin file in each trace directory to index where it stopped writing)
Just be warned that if this works it could generate a ton of network traffic.
09-18-2004 06:29 AM
Don't do this. CCM gets real cranky if it can't write trace files for any reason in a number of versions. This can affect call processing among other things.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide