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CDR Insert Service Config

jdrohen
Level 1
Level 1

I have a two server cluster. CCM1 is the publisher and CCM2 is the Subscriber. All phones are registered with the subscriber. I have the CDR insert service running on CCM1 and not on CCM2. In the enterprise parameters the CDR UNC path is CCM1\CDR The event log on CCM2 is filled with Application Errors: Error: kErrorNotCDRPrimary - InsertCDR service is being run on a server that is not the CDR primary. Do I have this configuration backwards and should run the service on the sub?

Thanks,

Jesse

2 Replies 2

Hin Lee
Cisco Employee
Cisco Employee

You don't need to run the CDR Insert service on CCM2 if it is already running on CCM1

pbarman
Level 5
Level 5

Hmmn, disable the CDR Insert service on Sub2, and see what happens to those errors in event log on CCM2!