CE Softrware Registration Failed

[Ovais Yousuf]

Hello All,

I have migrated Cisco DX80 Android based to CE Software version by following the Cisco document exactly. 

But the device is still not registered with CUCM 10.5.2

I have installed device pack  (cmterm-devicepack10.5.2.14076-1.cop.sgn) and Cop file will converted from Android to CE (  cmterm-synergy-ce8_2_1_no_defaults.cop.sgn ) and followed all the steps mentioed in the document.

The device is showing SIP Registration failed.

Status:

Failed: 404 Not Found / Unable to find device/user in database.

All though I have created the user also and associeted it with the device also but still not registered :(

Any Help would be appreciated with deep heart.

Best Regards

OY

[Joel Girard]

How is this marked as the answer? The OP said this isn't working yet this is marked as answered. I have the same issue and this doesn't help.

[danielhass]

I also got the error with "404 device not found" and opened a case.

Summary I had to install the red marked cop-files and rebooting the whole CUCM cluster afterwards (necassary part!).

After that, my DX registered perfectly fine.