Change different 7912 logos on two sites

[jjia]

Hi,

CCM 4.1(3) cluster within head office. We created the 7912 logo for system default image. However, the remote site 7912 phones, need to use a different logo other than the head office.

as per http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddc5d3d/0#selected_message

We can create the 7912 logo, but how can we setup two or more different 7912 logos for different sites?

We noticed on CCM4.1(3), there is idle URL for 7912 phone, what is the callmanager default link for this URL? I am thinking to use different logo file names, and put the related URL on this parameters for remote site 7912 phones.

Could someone let me know or any other better way to do?

Thanks,

JJ

[paolo bevilacqua]

I never changed the logo on the 7912, but I have to do that soon.

This said, it is my understanding that once you put the logo on a phone, it will stay across restart and reset.

[jjia]

Anyone has the solution of this requirement?

Thanks,

JJ

[paolo bevilacqua]

What do you mean by the solution ?

Logo changing procedure is documented and logo will stay after been changed, where it is not working for you ?

[jjia]

My requirement is to have two sets 7912 phones having two different logos. The system wide 7912 logo is working fine for all 7912 phone now.

Any idea?

[paolo bevilacqua]

As I said, my understanding is that if you reprogram logo on a subset of phones only, that will work.

[jjia]

Did you try?

This is my first question, how can you reprogram logo for a specific subset of phones? Looks like 7912 logo is system wide.

On CCM4.1(3), but it has idle url on 7912 phone configuration. Can someone tell me the url with different logo files instead of the files of lddefault.cfg and gkdefault.cfg ?

Thanks

[paolo bevilacqua]

7912 alos look for a configuration file with the MAC address in the name. So customizing the excpetions to gkdefault.cfg you will set logo for individual phones.

[Jorge.Severino]

The file name must be like: gk0013C339A739.cfg ???

And, the logo file for this specific phone must be on tftp directory? right?

[Rob Huffman]

Hi JJ,

This should work just the way you have described. Have a look;

Idle

Enter the URL that displays on the Cisco IP Phone display when the phone has not been used for the time that is specified in Idle Timer field. For example, you can display a logo on the LCD when the phone has not been used for 5 minutes.

Leave this field blank to accept the default setting.

Idle Timer (seconds)

Enter the time (in seconds) that you want to elapse before the URL that is specified in the Idle field displays.

Leave this field blank to accept the value of the Idle URL Timer enterprise parameter.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ecfc7.html#1121361

Here how on CCM;

Method 1:

Choose System > Enterprise Parameters so that the change is propagated to all of the phones from the Cisco CallManager Administration page.

In the URL Idle field, enter http://IP_address_of_CallManager/CCMCIP/filename.xml.

In the URL Idle Time field, enter any positive value in seconds.

Method 2:

Choose Device > Phone under the Cisco IP Phone configuration so that only this phone displays the graphics from the Cisco CallManager Administrator page.

Choose the phone/phones on which you want to put the display.

In the Idle field, enter the path http://IP_address_of_CallManager/CCMCIP/filename.xml.

In the Idle Timer field, enter any positive value in seconds.

From this good doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801c0764.shtml#topic4

Hope this helps!

Rob