Cisco CTI problem

[shashimohan]

Hi

I have installed ICM 4.6.2 ,CM3.2.2c and CRA 2.2 all ICM components are installed in the single Machine, including the CTIOS server.

CTI desktop is installed in the other win2k Machine.

if i try to login from the client , i am getting IPCC error (10125) and i am not able to login.

Can some one help on this.

Regards

Shashimohan

[anand.r]

Hi Shashi,

The most probable reason is that you have not added a device target of the IP Phone to which you are logging in. Do this in the Config manager in the admin workstation & then add a label of the same number. The problem should be fixed.

Rgds

Anand

[shashimohan]

Hi Anand

I did the same, but not worked for me, again i reinstalled CTIOS and CTI desktop then it is started to work.

Thanks & Regards

shashimohan