Other Collaboration Subjects

I am change the unity store codec from G.711 to GSM 6.10 now. Here is my queston :1.Under the name tab, there are four names option: untiltled,CD quality,Radio Quality,Telephone quality. which one should I choose, or that just a name? Whatever name I...

Any bills generated with Billing with CDR Analysis and reporting Include cost of calls related to call duration , time of day and QoSBut I did’t find how to generate bill based on destination of call.. On example if user calls via ciscophone to No...

Hi all,Has anybody already successfully installed the IP Phone agent desktop (the XML service allowing agent login/logout) on ICD 3.0 ?There's not that much information on CISCO documentation.I can't figure out why it's not working on my site (i see ...

when running the installed supervisor desktop, i got the following error:"Could not open a semaphore file. No more licenses available."could somebody enlighten me of what's going on here?many thanks.nurmawan

Hi,Does anyone know of a Predictive Dialer Solution for Call Manager?Thanks!

If anyone help me to find out how to provide a URL call to a particular webpage whenever call comes to an Agent's DeskTop. That means inside that URL i need to pass the callerID and some information, that is available through the call, as parameters....

Hi,I'm running a CCM 3.1(2a) . I've this peculiar problem of duplicated DNs whenever I turn autoregistration ON .And the peculiar thing about it is that the duplicated DN is always the same i.e., 80082 ( DN ) .This is aggravated by the fact that this...

The publisher 3.2.2c is already running the above AD plugin but it fails to install on subcriber with the following error - SETUP FAILED TO RETRIEVE THE ENVIRONMENT VARIABLE 'DCDCONFIG'Any ideas what the workaround is?George.

HiI have installed ICM 4.6.2 ,CM3.2.2c and CRA 2.2 all ICM components are installed in the single Machine, including the CTIOS server.CTI desktop is installed in the other win2k Machine.if i try to login from the client , i am getting IPCC error (1...

Hi,Does anyone know if it's possible to restrict the ip phone ringtones available to users? (79xx)Basically, i want to select 1 ringtone for all phones to use, and make it non-changeable by the phone user?Thanks

Has anyone taken this exam?

what is the right procedure to configure the ATA 186?I have a dial done but in the DHCP I don't see the ATA 186 IP address.

How can i get the ATA software version?

Does anyone know of a simple tool that will convert an MP3 or WAV file into the appropriate RAW file for a ringtone? I downloaded CoolEdit but I really don't feel like spending a few hours fiddling with all the bells and whistles on that thing.

Unity 3.1.5, Call Manager 3.x, Exchange 2000, Unified messaging. Internal messages, from subscriber to subscriber, are being delivered correctly. When a message is left from an external caller the messages stay on the Unity serer in the MTA folder....