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If anyone help me to find out how to provide a URL call to a particular webpage whenever call comes to an Agent's DeskTop. That means inside that URL i need to pass the callerID and some information, that is available through the call, as parameters....

jisjk by Level 1
  • 566 Views
  • 4 replies
  • 0 Helpful votes

Hi,I'm running a CCM 3.1(2a) . I've this peculiar problem of duplicated DNs whenever I turn autoregistration ON .And the peculiar thing about it is that the duplicated DN is always the same i.e., 80082 ( DN ) .This is aggravated by the fact that this...

HiI have installed ICM 4.6.2 ,CM3.2.2c and CRA 2.2 all ICM components are installed in the single Machine, including the CTIOS server.CTI desktop is installed in the other win2k Machine.if i try to login from the client , i am getting IPCC error (1...

Does anyone know of a simple tool that will convert an MP3 or WAV file into the appropriate RAW file for a ringtone? I downloaded CoolEdit but I really don't feel like spending a few hours fiddling with all the bells and whistles on that thing.

bgibson by Level 1
  • 359 Views
  • 1 replies
  • 0 Helpful votes
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