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Cisco SG350X randomly reboots

Nathan_study
Level 1
Level 1

Cannot pinpoint an exact time when the cold restart happens but I have 2 SG350X who are restarting randomly.
There not stacked as we cannot make all the devices behind it redundant.
But the only thing we see in the switch that reboots is the following

 

 

 

 

 

2147483557	2022-Sep-29 10:58:37	Informational	%PNPAGENT-I-BYEREQ: Bye PnP Request   
2147483558	2022-Sep-29 10:58:37	Informational	%PNPAGENT-I-RESPSUCCESS: PnP Response Success   
2147483559	2022-Sep-29 10:58:37	Informational	%PNPAGENT-I-BACKOFFCALLBACKAFTER: Backoff PnP Request with <callbackAfter> has received: 24 Hours 0 Minutes 0 Seconds   
2147483560	2022-Sep-29 10:58:36	Informational	%PNPAGENT-I-PNPSRVRDETECT: PnP Server devicehelper.cisco.com was detected   
2147483561	2022-Sep-29 10:55:43	Informational	%INIT-I-Startup: Cold Startup

 

 

 

 

 

On the other switch we see the following this is the one that doens't reboot.

 

 

 

 

 

2147483528	2022-Sep-29 10:53:56	Warning	%STP-W-PORTSTATUS: gi1/0/12: STP status Forwarding   
2147483529	2022-Sep-29 10:53:54	Informational	%LINK-I-Up:  gi1/0/12   
2147483530	2022-Sep-29 10:53:00	Warning	%LINK-W-Down:  gi1/0/12   

 

 

 

 

 

 Firmware that is running on them is 2.5.0.83 (i know its an old firmware) can this be the cause of it haven't found anything that can relate to an outdated firmware that it randomly reboots.

1 Reply 1

You might want to post this question in Networking/Switching section instead as it is not related to Collaboration.



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