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I get an example of a message, what does calling party mean, how is it different from calling party name, sometimes they are the same
Hello everyone.I have a Call Manager 8.6 I want to record the calls so I have been checking that I should send it to a recording server.Which I have been investigating but when creating a recording profile, there is no option to add a new profile.And...
Hello Experts,i need to apply SNMP v3 to CMS ( Version 3.6 )
I am planning to migrate collaboration VM including CUCM CMS CUC and Expressway for customer from existing ESXI to another ESXI installed in another server. Can we use the export / import option in vmware vCenter for this migration? Is it supported...
I'm kinda confused on exactly what stop emails from forwarding from one of our users. All she did was change her greeting and she stop receiving voicemails. I check her message actions and for voicemails settings are Accept and Relayed to her SMTP em...
Hello Everyone, I have scoured the Web and the forums for an answer but have not been able to find one. I have a CME (v12) that supports 7821 SIP phones in a secure area where the speakerphone must be disabled. I have SCCP phones registered with the...
Hi,I have done the basic setup to broadcast the voice using informacast. but I can dial the number from any phone.please assist me to specify only a particular phone to dial the informacast number.also, user can disconnect the announcement by pressin...
HiI have ISR4321-V/K9 with E1 card. I use it as voice gateway for CUCMI need to replace that ISRVoice option is intagrated by default or I need voice licence on the C8200L-1N-4T to replace ISR4321-V/K9 ?Which licence do I need to add on the C8200L-1N...
I need to know the replacement of those model because it obsolete Cisco ATA 186 : New Model ( -------) Cisco ATA 190 : New Model ( --------) Thanks
Hi, in my cube i wrote some tcl ivr. The audio files (.au) is encoded in g.729, this work correct if the call is in g.729 but if is in g711 i no hear audio. Same problem if au file is in g711 and call in g729 How i can solve this problem? In my scrip...
Hi, i wrote an ivr script, it make a simpe call to internal number (jabber) if jabber is disconnecter , i need a normal call close 0x10 cause and not the standard unassigned number. My script intercept ls_004 cause correctly, i have try playtone leg_...
Is the Jabra GN2100 Telecoil Headset compatible with Cisco 8841 or 8851 VOIPs?
Hi all, I'm having issue with one Jabber client. This particular Jabber client doesn't have phone services (soft client), so user not able to make a phone calls. CSFDevice never registers on CUCM, as there is no device on client. I had some similar p...
Hello team, I need your help with an inconvenience that I have been facing. When i try to export recording calls from Calabrio QM i get the following error: "Sucessfully export 0 of 1 contacts. Encountered errors while processing 1 contacts. See lo...
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