Cisco Show and Share Error: NetConnection.Connect.Failed

[Prasanth Abraham]

Hi

I installed Cisco DMM 5.2.0.25 and also CVP. I can able to view videos from the browser of certain PCs . But if i open the same link from another Laptop or PC( which are in same network and domain), I cant able to view the video. It shows an error "NetConnection.Connect.Failed". Am opening through Mozilla Firefox.

Prasanth Abraham

[Marco Cassini]

Hi Prasanth,

This looks to be an error of the flash plugin. Could you check if affected PCs have a supported version of Flash or of the Browser, as documented at:

http://www.cisco.com/en/US/prod/collateral/video/ps9339/ps6681/data_sheet_c78-565776_ps6682_Products_Data_Sheet.html

Mozilla Firefox 3.5.3 / 3.6.3

Adobe Flash v.10 recommended

Regards,

Marco