05-08-2018 12:22 AM - edited 03-13-2019 10:14 PM
Hello, while installing CUC 11.5 The setup finished with that error message shown in the attached image.
Can anyone help me ?
05-08-2018 07:35 AM
Is this the Pub or the Sub?
Also, please double-check that you have a valid forward and reverse DNS entry for the system, that NTP is reachable (and synched with the underlying host), and that you have a compliant OVA for your system?
05-08-2018 07:38 AM
Yes, It's the publisher and all NTP and DNS configuration are correct
05-10-2018 07:37 AM
I also tried to install uccx 11.5 and the same error appears
Can anyone help me with this problem ?
05-10-2018 07:47 AM
With both systems suffering the same issue, it is reasonable to expect that there is some underlying issue. You said your NTP is accessible by the VMs. Is it synched with the ESXi host? Your error can happen if NTP is not synched to the ESXi host.
05-13-2018 12:09 AM
@Maren Mahoney please, How can I check the accessibility and sync issues ?
05-14-2018 03:18 AM
Here is a link to an article on the VMware website on verifying and troubleshooting NTP for ESXi hosts:
05-10-2018 07:56 AM
05-10-2018 07:57 AM
05-10-2018 07:59 AM
I tried two OVA and two ISO and the same problem exists
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