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2022
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5
Helpful
3
Replies

Cisco webex licensing

ulambaday
Level 1
Level 1

We have Cisco webex services and want to know how can we check the user licensing on the Webex??

Any help is much appreciated

3 Replies 3

David Hailey
VIP Alumni
VIP Alumni

Not clear based on the description if you have WebEx via the cloud or the new on-premise, WebEx Meetings Server.  If you have WebEx via the cloud then you should be able to check licensing by going to Enterprise - Site Administration where the summary page will list service type that you have and a licensing summary.

Hailey

Please rate helpful posts!

Thanks for the reply..

We have the WebEx via the cloud. I see there is no option " summary" in the Enterprise-Site Administration to check licensing.

For me, when I initially login to Site Administration, there is a Welcome Banner and directly underneath is an overview of the Site Information for the company.  Included is an "Active Hosts" count as well as a column that lists the following:

Service Type (e.g., Meeting Center)

Session Types

Session Code

Named Hosts - this includes a sub-column that displays the total number of licenses available, the number of licenses used (active accounts), and available user licenses