CUE 2.3 Voicemail Notification

[dlcharville]

Customer has two CME/CUE systems that are 'networked' together. Site 1 is the PSTN gateway for both sites through PRI. Users at site 2 make PSTN calls through VOIP dial-peers out Site 1 just fine.

OK, so the problem is voicemail notification for a Cell Phone is not working at Site 2. I can see the call hit the VOIP dial-peer at Site 2, but never see the call go out the PSTN at Site 1.

Does anybody have this sencerio working at another customer or have any suggestions?

Thanks,

Dan

[jbouwkamp]

Do you see the call hit the router at site 1? If you setup the call while you use the "debug voice ccapi inout" command on the router at site 1 you should be able to read through it and find what dial-peers are matching on the inbound (voip) and outbound (pots) dial-peers allowing you to see what is not matching or routing correctly. You should also be able to see if a translation-pattern or something else is striping digits causing the dial string to be incorrect by the time it reaches router 1.

[dlcharville]

No it does not ever hit Site 1 with voip ccapi inout debug turned on. I have captured this debug though at site 2 and am trying to read through it.

I shouldn't care about the inbound dial-peer at site 2; I should only care about the outgoing dial-peer at Site 2, correct?

Thanks,

Dan

[dlcharville]

Found the problem; missing one command.

In this secenario, I need the 'allow connections sip to h323' command under 'voice service voip'

Thanks for the help.

Dan