Other Collaboration Subjects

The receptionist is trying to log into the Attendant Console and receives this error. "Initialization of Call Control failed. Retrying..." She clicks OK (only option to click) and then the Call Control window is greyed out. She can still receive call...

Is there an easy way to set up groups or departments in CDR so I can see usage statistics? Management is asking to be able to see usage statistics by: Line; User; Departments/Groups.Documentation on CDR for the version that I am running that I can ...

I've heard rumours about Cisco changing the QoS markings that are done by default on the IP Phone. Is this true? Also if so, does this affect the use of AutoQos?Many thanks in advance for your help.

I have a CMM modoule running 12.x.x. I can ping the GIGabit Ethernet IP address but I am getting ping packet loss when I ping the fast Ethernet IP address in the CMM module. Is the fast E on the CMM supposed to b e pingable cause it has a /32 subnet ...

Hi all, I have connected my Cisco 2811 router to PBX via isdn bri, the problem is that i receive calls from remote branches, but when i try to call i receive a busy singal from router,what can cause this. Thx in advance...

Need some help setting up static IP's for callManager. What is the best way to go about it? Should I use a Windows server or Cisco router to do static IP's? I could use some help or pointed in the right direction to setup statics on a Cisco router. T...

Customer is running CCM 4.2(3) and has 7960s with 7914s setup with shared line appearances to monitor the other users. When a shared line is ringing on the 7914, the 7960 shows the call info on the LCD of the 7960. The receptionists don't want to s...

Hi,I am trying to setup MeetingPlace Video Integration with a Cisco 3515 MCU and cannot get it to work. The eventlog for MeetingPlace Gateway is giving me errors about the initialization problems. A couple of such errors are:MPAgent (0x0150) War...

Customer has two CME/CUE systems that are 'networked' together. Site 1 is the PSTN gateway for both sites through PRI. Users at site 2 make PSTN calls through VOIP dial-peers out Site 1 just fine.OK, so the problem is voicemail notification for a C...

Hi all,I've edited a script similar to AA: Accept a call, play welcome prompt and then transfer the call to the Operator or a certain extension ("dial the exension or press 0 for operator"). In case the call is forwarded to a busy extension or to an ...

Hi,CCM4.13sr3c with 2811 T1 MGCP.In the testing envoirnment, I configure "controller T1 0/0/0 with pri-group timeslot 1-3 service mgcp".Everything seems ok, but after reboot, it changes to "pri-group timeslot 1-24 service mgcp". I try to change back...

Hello all,Looks like I am asking more questions that giving answers these days! LOL. Thanks to everyone putting any effort to answering these questions. As always, all replies will be ratedHere is the scenario. Hub and spoke design of Call Manage...

Hi,I have been searching but unable to find this answer.1) How do you get the .wav file onto the flash device of the remote router? I?m guessing use tftp?2) I read in the ?Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST as a Multicast ...

My router died this weekend and when it came back up I received this message: System returned to ROM by bus error at PC 0x400BB448, address 0xB0D0A:22 UTC Sun Oct 22 2006System image file is "flash:c2800nm-advipservicesk9-mz.124-7.bin". Can anyone ...

I am trying to configure an autoattendant in cme 3.3. My tcl script is called app-b-acd-aa-2.1.0.0.tcl My config is attached. But autoatt it's not running, when I have put these commands you can see below I have had warnings: Router(config-app-param)...