Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
We currently have a TAC case open for this issue but I thought I would run this by the forum as well. The AVSCAV~1.exe process is consuming all CPU resources even though we have disabled reporting on the server. According to the Unity Architecture ...
Using IPCC express standard 4.0(3)I have a scenario where I need to accept an incoming call (first script), put the caller on hold or in a queue, page overhead announcing "there is a call for john doe". I then need to have a user go to any phone and...
I have a remote site using CallManager 4.0 and Unity 4.04 that would like to use hardware DSP resources on a 3825 router for transcoding instead of the Unity software based transcoding. I have found the reg key to edit in Unity to disable G729 softw...
In your SRST configuration do you have your "max-dn" command including either dual or octo lines? If you configure "max-dn XX dual" you should be able to receive 2 calls on the shared line. If you configure "max-dn XX octo" you should be able to re...
I have found the command "debug isdn q931" to be the most reliable way to verify the number of digits coming in a PRI regardless of using MGCP, SIP or H323. Once you have the debug enabled just place an inbound call and look for the called party num...
I had a similar issue a few months ago. After the update failed I manually set a users primary extension and then exported that user via BAT. You will see in the primary extension field that it is a combination of the DN and the partion. So if the...
