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Dial-plan problem

moblix123
Level 1
Level 1

when I try to call an external number, e.g 9-4392405, CCME thinks i'm trying to call an extension 439 and processes the call as an extension call to 439.

Help me to rectify this problem. I have attached excerpts for the runing config.

3 Replies 3

paolo bevilacqua
Hall of Fame
Hall of Fame

Hi,

where are your ephone-dn (for SCCP) or voice register dn (for SIP) configs ?

These are the ones that will enable you to call extensions.

Attached is the new config file, including the ephone-dn config. Thanks for your response.

Hi,

the problem as you know already is cause by your secondary extension numbers, that are perfectly overlapping with some external numbers. What is the reason for these secondary extensions ?