I've had an issue come up where the DMPs across the system will start having black screens between images, then load the images slowly. The black screen is just a symptom of the slowdown. A reboot resolves the issue, but it returns after about a month. It isn't restricted to one group or another. If I let it go long enough, it happens to all the DMPs in the system.
Is there a more permanent solution or best practice other than scheduling a reboot once a month?
Possible issue and solution\workaround other then rebooting
- Problem could be related to syslog misconfigured in default configuration
causing browser to block. This can be worked-around by the following MIB changes:
init.syslog_collector change to 127.0.0.1 (Default is 192.168.1.1)
If syslog is disabled, enable it and set the syslog server
address to 127.0.0.1, disable it, save and restart the DMP.
create a task to change the syslog server address to 127.0.0.1
and deploy to all DMPs.
- Disabling video failover will improve transition time.
- Enable Caching on the DMP
You may want to look at some of these options and use an extra DMP to test and see what happens
Join this featured IT Admin Control Hub session where you’ll hear about the improved Meeting diagnostics capability in Control Hub which provides IT Admins richer insights about their meetings, the participants and the quality of service. See metrics to h...
This document explains how to register a Cisco TelePresence or WebEx device to Cisco WebEx Cloud Service Using API or Local Web Interface use. This procedure is applicable for Collaboration Endpoint Software 9.8 and later. In previous versi...
SymptomsCER or other Cisco UC platform servers fail to boot with an error message immediately on startup similar to:FATAL: Could not load /lib/modules/2.6.32-642.el6.x86_64/modules.depDiagnosisYou do some searching, and think it's related to this bug - CS...
This Log Analysis tool helps you analyze the call processing and the signaling information collected by the XSLog logs from the Cisco BroadWorks system. This tool also supports a broad range of other Cisco products and technologies...
We are excited to announce we have enhanced our Webex Online Courses Program to offer a variety of courses to help customers increase their knowledge and skill-set on the features and functionalities of their Webex product.
Free – all courses