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Get device IP with extension

luchau
Level 1
Level 1

Hi,

I need to pick up a device's IP address when i get a call from an extension. The IP address doesnt seem to be exposed via AXL. Where/how can I pick it up?

thks!

1 Accepted Solution

Accepted Solutions

If you are using jtapi to monitor calls, you can get devicename from jtapi, in which case you wouldn't need AXL (skips a step).

View solution in original post

4 Replies 4

aaronw.ca
Level 5
Level 5

There is a devicelistX report available that allows you to link ip addresses to device lists for xml-capable phones.

Not sure if that solves your particular problem. Information on the devicelistx report is available from the IP Phone programming guide or the SDK.

IP Phone programming guide: devicelistx:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_reference_guide_chapter09186a0080405760.html

Thanks. That would take me from device name to IP address. Axl should be able to get me from line to device name.

rgds

If you are using jtapi to monitor calls, you can get devicename from jtapi, in which case you wouldn't need AXL (skips a step).

Good point.

thanks