How to Connect Microsoft Wireless Display Adapter to WebEx Room 55

[Ahmed Abdulle]

I'm trying to connect a Microsoft Wireless Display Adapter https://www.microsoft.com/accessories/en-us/products/adapters/wireless-display-adapter-2/p3q-00001 for Screen sharing. When the Adapter is connected to the Webex screen, it is recognised as an HDMI device. Normally, it shows a default page from the Adapter guiding the user how to connect from the Windows machine to the Adapter such as:

However, Webex Room 55 displays only a blank black screen. How can I activate/enable this HDMI Adapter to work with the Webex Room screen?

Thanks

[Wayne DeNardi]

As per the Microsoft support site, in particular the "Nothing displays on the second screen" section, this adaptor requires HDCP support.  This will require the adaptor to be connected to the HDMI 2 port on the Room 55, as this is the only port that supports displaying HDCP content.

Note - you will only be able to see the content locally, as it is HDCP content, it will not be able to be shared over a video conference.