Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hello All,I am trying to update the firmware of an sx10 endpoint from TC 7.3.18 to TC 7.3.21 from the Web-interface. The device is registered at VCS Expressway. I have tried the same on sx20 device and the same issue occurs. Normally, it should direc...
Hello All, Problem: Unable to establish a connection between Jabber and Deskphone Action Done So Far: Service: CTI Manager Restarted; Status Activated on Pub and Sub End-User Settings1) Desk Phone Associated and assigned under "Controlled Devices" 2)...
I have repeatedly encountered the problem were by the Touch Panel 10 connected to the SX80 keeps becoming unresponsive and the screen going completely black. The "workaround" is has been to reinsert the Ethernet cable with which it receives its power...
I created my own image - A typical yet simple corporate background with repeating logos using the company theme. Under virtual backgrounds settings, I browsed for my newly created image. Now when I am in meetings via the WebEx Meeting app or taking ...
Hi, I assume it may be device-level settings.Verify that all Notification channels (such as Recieve Calls) are active. On the Android Device, Under settings > Apps > search for Jabber > Notifications. Hope that helps,Regards
Can you make sure that CDP is enabled on the Switchport and Voice VLAN is configured?What do you see on the screen of the IP Phones which failed to register?Regards,
Seems you are registering the phone manually from the internet. I noticed that the To: and From: field is the same in the SIP Register message You have to make sure the SIP URI and IP address to the SIP Server are correct.If possible, send us a pictu...
Jabber will show the fields defined for users in AD. If your CUCM is integrated with an LDAP directory, the mobile number field will be shown if has been entered. "If you click on the green button you will see the mobile number but it is not showed a...
