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How to play DTMF tone through JTAPI

ayush.shyam
Level 1
Level 1

Hello All,

 

I am working with one JTAPI application, during a call when i send the DTMF then it's working properly no issue.

But there is no DTMF tone is playing.

 

On the other hand when i press any key on the phone itself then i can here the DTMF tone.

 

So can anyone please let me know how i can achieve this functionality.

 

Regards

Ayush Chaudhary

Switzerland

4 Replies 4

R0g22
Cisco Employee
Cisco Employee
What do you mean by not playing ?

In normal scenario when i press key through phone i can here the DTMF tone.

But when i am sending it by my application. DTMF key sent successfully but
without any DTMF tone!

What is the application ? Where is it running ?

It's our JTAPI application running in our network.

We are using many features of JTAPI in it.