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Incoming caller cannot hear you

djones9880
Level 1
Level 1

When I receive a incoming call, I can hear the caller, but the caller hears garble or static on the line. Caller calls back and gets a clear connection.

Anyone experience this?

2 Replies 2

ciscogini
Level 4
Level 4

Looks like you have a regualr POTS line.

Can you confirm if this is a PRI or not

No POTS line, my dids go out through a PRI, working with ATT and they say trunks are OK and span is good