In my current Nortel PBX I can tell a phone not to pick up an incomming ringing line (not Primary line) when going off hook. Instead i can default it to pick up the primary line and get dial tone (for an outgoing call). I do not want to pick up that other ringing line. This line is someone eles's line that i just want to see on/off hook status.
How do I duplicate this with Cisco. When going off hook when any line is ringing it automatically defaults to that ringing line. How do I bypass this and pick up the primary line when other lines on this phone are ringing, without having to hit my line key before i pick up the handset. Sometimes these lines are non-ringing so the person at the phone dosent even see a call comming in.
Please help I have asked many people and they all give me the same respons......Hit the line key you want before picking up the handset. (I don't want to do this)
Thanks
