Other Collaboration Subjects

I have configured CTI route point, CTI devices, associated them with a user (aacm) have configured jtapi, group, media and application, configured the respository and all engine services are IN_Service. At call manager CTI-RP and CTI´s are registed.W...

When my EM users login or logout the phone resets. I found a description of this under Extension Mobility Troubleshooting:"After a login or logout is performed, the phone resets instead of restarting. Problem: The phone is using DNS to resolve the C...

we have ccm4.1(3)with Unity 4.0.4 this is a new setup.We have Installed extended services on the CCM for AA with 4 ports options.The customer has DID range of numbers 26079000-26079999.We have configured A TP 9017 And pointed to a route point 2000 wh...

Is it possible to add a Cisco IP Phone Service to the CallManager with AXL SOAP API? Or maybe with JTAPI? And if yes how can i do that?

Hi all,I'm in Australia and I've got a VG200 with an 2FXO-M3 card installed in an NM-2V. I'm using H.323 back to the CallManager and have a PLAR configured for extension 2000:voice class codec 1 codec preference 1 g711ulaw codec preference 2 g729br8 ...

I have installed an AIM CUE (version 2.1.10) on a 2821.We are using a CCM as IP PBX. CUE works fine.we can send voice messages to all user from any internal IP phone.but as soon that an outside call is tranferred on the voice mailbox of the called pe...

There are basically 3 ways to get this done using the IPPhone SDK Java classes: 1) Go via the Extension class:Extension ext = Extension.getExtension(extension); User[] users = ext.getPrimaryUsers(lp, null);2) Go via the phone:User[] users = phone.get...

We just upgraded to 4.1.2 with 7960 phones and are using extension mobility. After the upgrade, the login and logout procedures are taking longer and we get a message that the phone is resetting. Is this normal? If not, what can be done to speed u...

This is a new installation and we have a 2801 with BRIs configured as H323. When I try to place an external call from an ip phone, I can´t see any setup message (debug isdn q931) arriving to the gateway. I have checked the route pattern and is ok.Ho...

Hi,I have installed CCM 4.1.3 with 3 Subscribers. Can anyone tell me how do I install and configure CDR so that i can take out reports and test them whether its working fine or not.Thanks.

CCM 4.0. When I have an active call on Cisco IP phone 7905 or 1912 phones,and then I recieve the second call to the same phone. Then I can answer the second call while original call will be on hold. After finishing the second call there is no way of ...

In my current Nortel PBX I can tell a phone not to pick up an incomming ringing line (not Primary line) when going off hook. Instead i can default it to pick up the primary line and get dial tone (for an outgoing call). I do not want to pick up that ...