AaronThanks for all the info. I will start checking. One thing I would like to add is that I have tr...

I'm wondering if anyone has successfully used a SIP trunk between Shoretel and CUCM (I'm on CUCM ver...

ChrisThanks for the help, much appreciated!Larry

After the upgrade, when I go to Settings, Ring Type, I can select different custom ring tones for th...

RobThanks for the quick response!Larry

Could someone tell me what software version that Cisco first supported SIP phone loads. We are on CU...

OlivierYes you should be able to do that. Toll by-pass is one major reason for using a VOIP system. ...

I haven't used a VG224. I have a VG248. On the VG248 you have to enable the individual ports. You mi...

We are using 4.1(3)sr5b, been on it for a little over a week. Had issues with 4.1(3)sr5a where some ...

DarrenHave you tried to download the latest 7961 firmware from CCO? Larry

JackI have never done this, but would think that you could use BAT to convert your phones from 4 dig...

In Sevice Parameters under the category Clusterwide Parameters (Feature Forward) set the field "Reta...

I don't believe that CCM supports Calling Name in Faciltiy IE with the H.323 gateway. You will need ...

JustinAnother approach that may work for you on an incoming call is to use the IDivert softkey to se...