10-07-2014 06:00 AM - edited 03-13-2019 08:40 PM
Hi,
How can we configure to view MOS threshold related Alerts on CUOM Fault Monitor Portal.
As of now it is showing on Administration >> Miscellaneous (System Settings) >> Service Quality Alerts.
Regards...Navi.
10-07-2014 07:04 AM
Hi Navi,
What is CUOM version u are using ? I was just going through CUOM 8.6 and have a look in table 3-33
http://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_unified_operations_manager/8-6/user/guide/cuom_userguide86/usePortal.html#wp1842904
Do u get option of Phone View Portlets under Diagnostics Tab which includes UC phone Service Quality Event summary attributes?
regds,
aman
10-07-2014 07:38 AM
Hi Sir,
I am using CUOM 8.7, I have gone though the User Guide, however, it does not tell me how to get the alerts on Fault Monitor Portal.
I am not getting the Phone View Portlets under Diagnostics Tab which includes UC phone Service Quality Event summary attributes? I have attached the portlets list I am getting.
Just to inform you that, we are not using Sensors, we are using CVTQ.
Regads...Navi.
10-07-2014 07:56 AM
Hi Navi,
can u please try entering Service Quality Event in Search in the snapshot as attached by you?
regds,
aman
10-09-2014 02:32 AM
Hi Sir,
Already tried that earlier but no luck. It does not show in the search list.
Rgds...Navi.
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