Music-On-Hold is not working at internal call

[MaungSanYu]

Hi all,

I already cange the MOH file at Telephony-service.

After that change, all of the call coming from outside can hear new MOH but internal call cannot hear that new MOH.

Is there any command to add?

If any, anyone pls guide me.

Thanks

[Dennis Mink]

are you running moh multicast under srst in conjunction with CUCM?

[Juan Carlos Arias Perez · Accepted solution]

Hi Maung,

As you said telephony-service I suposse you are running a CallManager Express, if that is, you should configure multicast, like this:

telephony-service

moh music-on-hold.au

multicast moh 239.0.1.1 port 2000

Try it and see if this is the solution.

Hope this helps,

JC Arias