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Perflib error in event viewer - Callmanager

thisisshanky
Level 11
Level 11

I m getting this error on my publisher (4.1.3sr3b) every few seconds. Any thoughts on how to fix this ?

The Open Procedure for service "DHCPServer" in DLL "C:\WINNT\system32\perfctrs.dll" failed. Performance data for this service will not be available. Status code returned is data DWORD 0.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus
6 Replies 6

adignan
Level 8
Level 8

Looks like your receiving performance lib errors, which means the

performance counters for DHCP are not installed correctly.

Try the following:

Exit to a command prompt

cd \winnt\system32

unlodctr c:\winnt\system32\dhcpctrs.ini

lodctr c:\winnt\system32\dhcpctrs.ini

please rate helpful posts.

adignan - berbee

I always seem to get this error when building CCM's.

If the instructions above does not help you, you can fix this by removing the DHCP/perfmon key in the registry and then reboot your server.

Let me know if you need more details.

Tried the above commands.

Still get the same error.

Thanks.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

jbarcena
Level 9
Level 9

understand that the CM server is reporting the following error in the

Application log:

Event Type: Error

Event Source: Perflib

Event Category: None

Event ID: 1008

Description: The Open Procedure for service "DHCPServer" in DLL

"C:\WINNT\system32\perfctrs.dll" failed. Performance data for this service

will not be available. Status code returned is data DWORD 0.

The above is a known issue in Microsoft Windows which is covered by the

following MS article:

How To Fully Uninstall a Performance Monitor Extension

http://support.microsoft.com/default.aspx?scid=kb;en-us;247226

<>

:http://support.microsoft.com/default.aspx?scid=kb;en-us;247226>

Per the above document, you need to remove the open value from:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DHCP server\performance

by following the steps below:

To completely remove a performance monitor extension, first identify the

service name of the product that supported the custom counters. In this case

"DHCP server".

Use RegEdt32.exe to traverse to the following subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DHCP server

Select the "Performance" subkey and from the Edit menu, click Delete. This

action deletes the Performance subkey and all its values.

Please make a backup of the registry before modifying it. You should reboot

the CM server after modifying the registry for the change to take effect.

HTH

//Jorge

I will check this out sometime today.

Thanks

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Jorge,

I deleted the key and that worked.

Thanks.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus