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Personal Address Book Synchronisation with Microsoft Exchange contacts

p.holley
Level 1
Level 1

Personal Assistant Address Book Synchronisation with Microsoft Exchange contact is working in a one way direction.

Contacts created in PAB, gets synchronised to the Microsoft Exchange contacts in Outlook.

Contacts cretated in MS Outlook, does not get synchronised to the Personal Address Book.

Has someone seen this behaviour before. Thanks

2 Replies 2

bwilmoth
Level 5
Level 5

If the Unity server and exchange server are different the the sync will not work. PAB assumes voicemail server is where the users are located.

also check the following link

http://www.cisco.com/en/US/products/sw/voicesw/ps2026/products_user_guide_chapter09186a008015e3ea.html

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00800c4c7b.html

ben
Level 1
Level 1

sorry wrong problem