What exactly is the difference between the commandsno digit-strip and forward-digits all on dial-peers ?
What exactly is the difference between the commandsno digit-strip and forward-digits all on dial-peers ?
I have in my script step "Call Redirect" and I needs to make next redirect action, when user does not answer.So I configure branch "Usuccessful":-Play Prompt(contact:--Triggering Contact--,prompt:prompt_Redirect_to_operator-Call redirect(contact:--T...
How do I define holiday dates for special call treatment.
I have posted previously but still have this problem. The 16th port out of 20 will go to Unity VM. It is the same exact port everytime. I test by calling and hanging up until I reach that port again. I have checked ALL the obvious areas including the...
I have two CM 3.3.2c clusters connected with an Inter-Cluster Trunk (non-GK). It works fine except that from one side to the other, the incoming CLID is displayed as Private for some (not all) callers. In the other direction, it works fine. Each 7...
Unity 4.0 VM only with Exchange on box -StandaloneWhen caller calls Unity and gets greeting "if you know the parties extension please enter it ant any time"customer wants the caller to be able to dial the extension of someone who does not have a VM b...
After adding a CTI route point for an IP phone and directory number, the registration status is still unkown.
We used to use the following procedure to transfer people directly to voicemail (without ringing the target user).To transfer a caller directly into a voice mailbox:« Press the TRNSFER softkey« Press , the MESSAGES key« Press the # key« ...
I have a client that wishes to have 20 + live multicast streams available for folks on hold. I've been looking about and am running out of ideas. One idea is to use a third-party Multicast server (Linux-based, I think) that can house several PCI so...
Hi , I try to patche my SQL Server to sp3a but I always receive the error message :" SQL 2000 Service Pack 3a(1-0-4)A Microsoft SQL Service Pack error has occurred. Please reboot and reapply this Service Pack. This could take multiple attempts.For ...
I am looking to add our company logo to our Ip phones. I've been told that it is pretty easy but have not been able to see it. Does anyone have any expirence with this..?
Can someone point me in the right direction for building services using Java instead of the ASP examples in the "Developing Cisco IP Phone Services" text? I understand the ActiveX components that are used to retrieve things like the phone IP, and dev...
Hi,I have Cisco Application Administration - 3.0(3a) installed. I want to create detailed agent reports (historical) but I'm not able to since in the installed reporting packages, i see only IVR package. Do you know any way to install other packages....
Has anyone got a recommendation on TTY units for IP Telephones and hearing impaired users?Any thing specific to the UK would be useful.Thanks all.
just the different hardware detection cd-rom?there's no difference between other cd-rom
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