Phone button or softkey

[jamjam200]

I need to configure a Phone button or softkey to directly transfer a call to a fixed number, any one have instructions on how to do this?

Cheers

[Brandon Buffin]

One option is to use the ImmDiv softkey available when IPMA is configured. Take a look at the following link.

http://www.cisco.com/en/US/products/sw/voicesw/ps5015/products_user_guide_chapter09186a00801eba13.html

Hope this helps. If so, please rate the post.

Brandon

[a001b20043809]

I don't know what softkey is, but if you're using CCM...

Cisco CallManager Administration Guide, Release 4.1(3)

Softkey Template Configuration

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803ed6f5.html

Cisco CallManager Administration Guide, Release 4.1(3)

Phone Button Template Configuration

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803ed6f4.html

Vitor