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Problem with XP and CallManager Admin page

rclemenger
Level 1
Level 1

Hi,

I have a Windows XP PC that gets an error when accessing the CallManager Admin pages. For example Login and got to Device, Phones, change to Directory Number begins with "1" press find. Comes back 50 phones found, but does not list phones. error on page in bottom left corner. Double click it get line 264 character 3 error does not support this property or method. Funny thing is it works from other PCs like this one. New It works fine if I use the server name instead of the IP address? Does anyone have a suggestion?

1 Reply 1

Brandon Buffin
VIP Alumni
VIP Alumni

This is very likely a Java problem. Take a look at the following link and reinstall JRE on your computer.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_installation_guide_chapter09186a00803f5c3c.html#wp1045154

Hope this helps. If so, please rate the post.

Thanks,

Brandon