Problems with SIPTrunk and MoH

[David Babiano Rodriguez]

Hi to all,

we have a CUCM v.8.5, we have a Sip Trunk established with a provider, the Sip Trunk works fine, but it don't leave to pass the MoH. With internal calls the MoH works fine.

The provider said me, when I put a call on hold, I'm sending them a REINVITE packet by the Sip Trunk, and the SIP far-end deactive the channel.....

How I do disable this option and leave to send this packets???

Thanks.

[Dass Prakash R]

Hi David,

Do you have MTP enabled on the SIP trunk?

Thanks,

Dass