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Dass Prakash R
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About Dass Prakash R
09-03-2021
Dass Prakash R
Beginner
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Member since
01-10-2012
145
Posts
38
Helpful
6
Solutions
Latest Contributions by Dass Prakash R
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Hi David,
Created by
Dass Prakash R
in
Contact Center
11-12-2015
11-12-2015
Hi David, It doesn't turn Idle. It goes to configured state and PG2 gets Active. When I look at the ...
CUBE HSRP configuration
Created by
Dass Prakash R
in
IP Telephony and Phones
11-05-2014
11-05-2014
Hi, Which Cisco IOS version supports to preserve media streaming in HSRP configuration? Do we have a...
CVP SIP STATIC ROUTE
Created by
Dass Prakash R
in
Contact Center
08-02-2013
08-02-2013
Hi Sivanesan,You are right. In case, we have two Static Routes in CVP, the CVP will take only the fi...
call set up in IPCC
Created by
Dass Prakash R
in
Contact Center
07-23-2013
07-23-2013
Hi Sajid,Thanks for your reply.My question was on Comprehensive call flow and I agree to your point ...
call set up in IPCC
Created by
Dass Prakash R
in
Contact Center
07-17-2013
07-17-2013
Hi Saji, So as per the SRND Comprehensive call flow it has to be CTI RP, is my understanding correct...
call set up in IPCC
Created by
Dass Prakash R
in
Contact Center
07-17-2013
07-17-2013
Hi Sajid,Can you please refer CVP SRND 8.5 Page#133 and throw light on the same. Coz I'm little conf...
call set up in IPCC
Created by
Dass Prakash R
in
Contact Center
07-17-2013
07-17-2013
Hi Sajid,I guess you cannot do a static route for a new call request. As it is going to be a CM init...
CVP 8 - Run External Script Fail, CED = none
Created by
Dass Prakash R
in
Contact Center
07-09-2013
07-09-2013
Hi Cheril,According to the context, if there is no input from the User, then he has to be directed t...
cvperror.tcl not working
Created by
Dass Prakash R
in
Contact Center
05-23-2013
05-23-2013
Hi,Please find below linkhttps://supportforums.cisco.com/docs/DOC-12195
cvperror.tcl not working
Created by
Dass Prakash R
in
Contact Center
05-23-2013
05-23-2013
Sample Working Dial-peer as belowdial-peer voice 9292 voip description SIP error translation-profile...
cvperror.tcl not working
Created by
Dass Prakash R
in
Contact Center
05-23-2013
05-23-2013
Also Jay I do not see the command "translation-profile incoming block" on the Dial-peer. Do you have...
cvperror.tcl not working
Created by
Dass Prakash R
in
Contact Center
05-23-2013
05-23-2013
Hi Jay,To check whether the CVP Error service is working as expected. You can send the label 9292929...
cvperror.tcl not working
Created by
Dass Prakash R
in
Contact Center
05-23-2013
05-23-2013
Hi Jay,Is this a comprehensive call flow or a standalone call flow.If comprehensive setup can you tr...
Error Upgrading ICM from 7.2.4 to 8.5.2 on Windows 2008 R2
Created by
Dass Prakash R
in
Contact Center
03-26-2013
03-26-2013
Hi Amir,As per the attached screenshot, it prompts out that your system has not went through the MR ...
Agent get stucked in Reserved State
Created by
Dass Prakash R
in
Contact Center
03-14-2013
03-14-2013
Hi Jhun,Agent stuck in reserved state it means, the ICM has reserved the agent, but the call is not ...
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Public Statistics
Date Registered
01-10-2012
10:11 AM
Date Last Visited
09-03-2021
02:46 AM
Total Messages Posted
145
Total Helpful Votes Received
38
Helpful Votes Given To
User
Helpful Count
Kris Lambrechts
9
geoff
10
Jaime Valencia
3
spaulin
4
See all >
Helpful Votes From
User
Helpful Count
shridhar reddy
3
Irfan Tariq Javed
4
Naveen Subramaniam
3
justine.joubran
10
Thammaya Gupta Kedarasetty
3
See all >