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Re-Paired Cisco DMM and Cisco Show & Share

fara.rhea
Level 1
Level 1

Hi ...

guys ... do anyone have experience to re-paired Cisco DMM and Cisco Show & Share ? I do re-paired it, but it doesn't success. First i pair Cisco Show and Share with Cisco DMS it success, but when i pair Cisco DMM with Cisco Show and Share it doesn't success (the proccess took so long about 30 minute i do ctrl C and it says failed to install certificate from Cisco Show and Share).

Anyone have idea ?

BR

4 Replies 4

jdedell12
Level 5
Level 5

Is your DNS properly setup?  If not you can get this error.

John

Hi ..

My DNS is works, like in the message .. in DMM

Doing reverse DNS lookup for xxxxxxxxx                   │

│ ...IP:                                                      │

│ :SUCCESS!!

Does FQDN contain underscore?

Sent from Cisco Technical Support iPad App

kellyezekwe
Level 1
Level 1

Avoid Pairing Failures

Pairing fails when you complete these steps in the wrong order. You must use AAI on your Cisco Cisco Show and Share appliance before you use AAI on your Cisco DMM appliance. Do not reverse this order or try to use AAI simultaneously on both appliances.

Do not use the POP option on the pairing menu. Doing so may cause Cisco Show and Share to  fail. If you accidently choose the POP option, you will need to re-pair  the Cisco Show and Share and DMM appliances.

------------------

Pair Your Appliances

Procedure


Step 1 From the appliance that runs Cisco Show and Share 5.2:

a. Log in as admin to the Appliance Administration Interface (AAI).

b. Choose APPLIANCE_CONTROL > PAIR APPLIANCE.

c. Choose DMM.


Warning Do not choose any other option than DMM. 

d. Enter the fully-qualified domain name (FQDN) for your Cisco DMM appliance.

This is the DNS name. Do not enter an IP address.

e. Press Enter.

Your Cisco Show and Share appliance receives and successfully imports a digital certificate from your Cisco DMM appliance.

Step 2 From the appliance that runs Cisco Digital Media Manager 5.2:

a. Log in as admin to the Appliance Administration Interface (AAI).

b. Choose APPLIANCE_CONTROL > PAIR APPLIANCE.

c. Choose SHOW_AND_SHARE.


Warning Do not choose any other option than SHOW_AND_SHARE. 

d. Enter the fully-qualified domain name (FQDN) for your Cisco Show and Share appliance.

This is the DNS name. Do not enter an IP address.

e. Press Enter.

Your Cisco DMM appliance receives and successfully imports a digital certificate from your Cisco Show and Share appliance.

--------------------

See Cisco Link :

http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_2/dms/aai/administration/guide/pair.html