10-11-2006 09:04 AM - edited 03-13-2019 03:20 PM
dear sir,
Any one have any idea how to change the receptionist extension numbering , if let say the current number is 111XXXX. We wish to change it to 222XXXX. Please share.
10-11-2006 10:08 AM
Where do you want to change it? In CallManager,Callmanager Express, at Telco?
Please, can you provide more explanation? What is the current DN is it eh 7 digits you provided?
Is it a phone extension, and Attendant Console Pilot Point?
Chris
10-11-2006 05:36 PM
hi chris & all,
thank you for your reply, it's in callmanager publisher. Current DN is 7 digits i provided.
1.)Mind to tell me if it's phone extension what should i do?
2.) If Attendant Console Pilot Point, what should i do?
thanks.
10-12-2006 06:59 AM
1. If it's phone extension then simpy go to device->phones perform a search for the phone, on the left hand side click on the Directory Number, modify it and Reset it
2. If it is AC pilot then go to Services->Attendant Console Pilot Point and change the DN of the AC pilot
HTH, please rate all posts!
Chris
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