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5
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Resetting a Ip Phone

t.dhaliwal
Level 1
Level 1

How do you reset a phone physically running on cm4.0. If you try to punch in asterisk it comes up with abbreviated dialing.

4 Replies 4

Aaron Harrison
VIP Alumni
VIP Alumni

I think on newer firmware versions you have to press 'settings' or another similar button then press the **#** combo...

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

ashok_boin
Level 5
Level 5

Hi,

To reset the IP phone, no need to go to any screen. You need to just type **#** from the main LCD screen.

Please go through the following link for all kinds of keys for several resets like reverting back to factory defaults etc.

http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a00801ebe73.html#wp1017747

Regards...

-Ashok.


With best regards...
Ashok

allan.thomas
Level 8
Level 8

Just for your information, prior to phone load 7.1(2) you can enter **#** without having to press the settings softkey first.

If you have upgrade to 7.1(2) then yes, you need press any other softkey prior to entering **#**.

Hope this helps

Allan.

Hi Allan,

Oh great! Thanks for the update.

Regards...

-Ashok.


With best regards...
Ashok