Jeffrey,
What is the content format of the ORIGINAL source comment?
- download MEDIAINFO video analysis program from the web.
http://mediainfo.sourceforge.net/en
- After installed, file->open-> pick your source file with issue.
- change the view to TEXT and copy\paste the results into a
TEXT file and upload here.
From the MXE, highlight the SnS-MXE job and right click and
open the JOB XML. Same thing save the XML code in a text
file and upload here
Sidenote: did you download the DMSprofile.zip file from the web
and install the DMS profiles in the profile directory?
Thanks
T.