01-25-2023 02:20 PM
What speech to text software do you use if an end user receives a voicemail?
Do you use SpeechView option in Cisco Unity Connection? Is there any decent documentation on how to install, setup, and test?
Thank You,
MW
Solved! Go to Solution.
01-25-2023 03:37 PM
SpeechView is a paid add-on since the message is processed off-box by Nuance (IIRC). Ask your Cisco partner for a quote for the number of mailboxes you want to enable it on.
System Administration Guide, Chapter: SpeechView
SpeechView for Unity Connection with Microsoft Exchange Configuration Example
Configuring Microsoft Exchange for Unity Connection Message Transcription (SpeechView)
An alternative option is Donoma Software OneVoice. Webex Calling multi-tenant (WxC-MT) includes message transcription natively.
01-25-2023 03:37 PM
SpeechView is a paid add-on since the message is processed off-box by Nuance (IIRC). Ask your Cisco partner for a quote for the number of mailboxes you want to enable it on.
System Administration Guide, Chapter: SpeechView
SpeechView for Unity Connection with Microsoft Exchange Configuration Example
Configuring Microsoft Exchange for Unity Connection Message Transcription (SpeechView)
An alternative option is Donoma Software OneVoice. Webex Calling multi-tenant (WxC-MT) includes message transcription natively.
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