I have two CUCM Clusters, for this example I'll call them CUCM Cluster A and CUCM Cluster B. They are both on the same network (different vlans). Cluster A and B have their own CUCM Pub and CUCM Sub. Cluster A and B do connect via SIP Trunk for inter...
I'm able to get the Cisco Unity Connection Office 365 connection to authenticate. I've done research on this and it's still pointing back to being a misconfiguration permissions issue with the Office 365 supplied unified messaging service account. I...
User A - x1111User B - x2222User A and User B both have individual voicemail boxes on Cisco Unity Connection.Working Scenario:User A x1111 forwards all his calls to User B x2222.An outside caller calls User A x1111 but forwards to User B x2222. User ...
What speech to text software do you use if an end user receives a voicemail? Do you use SpeechView option in Cisco Unity Connection? Is there any decent documentation on how to install, setup, and test?Thank You,MW
Hi, we currently have the Nuance Management Station 5.x suite and looking to get away from Nuance. Does anyone have a recommended UCCX 12.5.1.X ASR/TTS vendor solution other then Nuance? I found LumenVox but not familiar with this vendor. Thanks in a...
I will say Cisco doesn't have the best documentation and where to find the clear answer to a lot of their items. This has been an on going issue with their documentation.