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speed dial options

yanhui-wang
Level 1
Level 1

is there any other option available for speed dial on callmanager. beside these two:

1.speed dial button on the phone

2.name search in directory

5 Replies 5

Brandon Buffin
VIP Alumni
VIP Alumni

There are also the Address Book and Fast Dials services which are described here:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00800cdec8.html

Hope this helps.

Brandon

lnthompson
Level 1
Level 1

Use the Abbreviated Dial feature. The user configueres up to 99 Speed Dials on their CCMUser page.

Then while the phone is ON HOOK they enter the speed dial number 1-99 and press the AbbrDial softkey.

I am going batty here, i don't get an abbr dial key, nor can i find a place to add it under the softkey template configuration.

I suppose i should clarify, i cannot get it to appear on IP Communicator. Do they not support AbbrDial?

Take a look at the following link. Abbreviated dialing is not supported in 1.1x.

http://www.cisco.com/en/US/products/sw/voicesw/ps5475/prod_release_note09186a008043a3ba.html

Hope this helps.

Brandon