12-29-2013 05:45 AM - edited 03-13-2019 08:27 PM
Hi,
I have a new cisco telepresence sx20 and i want to install it on the CUCM (8.6.2.21900-5), i got device packge from the cisco web site (s52010tc7_0_1.pkg) and when i install it using the browser os administration>software upgrades>install/upgrade> and it gives me error (name does not match any filter patter)
Any help to install this packge on the CUCM
Solved! Go to Solution.
12-30-2013 04:31 PM
Because that file is not meant to be installed on CUCM.
Use the web interface from the SX20 to upgrade it, or WinSCP
https://supportforums.cisco.com/docs/DOC-24297
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
12-30-2013 04:31 PM
Because that file is not meant to be installed on CUCM.
Use the web interface from the SX20 to upgrade it, or WinSCP
https://supportforums.cisco.com/docs/DOC-24297
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
12-30-2013 11:51 PM
thx a lot, done
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